Policies and Terms of Use

Terms of use

General scope

Localstar may at any time modify, add or delete any of the Terms of Use of its website (www.localstarinvestimentos.pt) and microsites, which mention these terms, by updating the content of this page. You are therefore advised to visit this page regularly.

Acceptance of terms of use

By accessing this website and microsites, which mention these terms, you represent that you have read, understood and accepted the Terms of Use described below, without the need for any further act or consent.

Copyright

The texts, images, graphics, downloads, sounds, videos, animation, and all other information together with the way they are graphically represented on the website, as well as the layout and structure of the website (Materials and Information), are all subject to localstar’scopyright. Localstar  does not grant you a license or ownership rights to the Materials and Information and you do not have the right to reproduce them for any purpose other than personal use.

Neither the website nor parts thereof may be copied, distributed, modified or placed on other websites without localstar’sprior writtenpermission.

External Links

Localstar may  provide links to third-party pages on its website. These sites do not belong to or are operated or controlled by  Localstar  and for this reason  Localstar  is not responsible for their content. These links are provided only for ease granted.

Cookies

Cookies are small files that are stored on your computer, tablet or smartphone when you visit our website.

Localstar uses  cookies to:

  • Get to know our visitors and thus improve your browsing experience;
  • Customize the information of the web pages you visit;
  • Suggest changing the language of the site so that you have access to content in your native language;
  • Target our offer and make campaigns available according to the interests of each of our visitors.

With the help of these cookies, Localstar  enhances the creation of a relationship with visitors and customers in order to improve their experience and collect data to continue to improve their navigation on the site and our products and services.

By browsing this site, you agree to the installation of these cookies in your browser. However, cookie preferences can be cleared from your browser at any time.

Disability exclusion

The information on this website is provided by Localstar as is and, to the fullest extent permitted by applicable law, is provided without any warranty, express or implied. Although the information is taken as correct, it may include errors or inaccuracies, and may change without notice.

Localstar does  not represent or warrant that the functions or applications contained on this website are continuous or error-free.

Discontinuation

Localstar  may discontinue the website at any time without notice.

Resignation

Localstar disclaims  any responsibility for errors that may occur due to system errors or failure (temporary or permanent) of the website, applications or other tools. To the fullest extent possible under applicable law,  Localstar shall not be liable for any damages resulting from the use, or inability to use, of the website.

Applicable law

These Terms of Use are governed by and drafted in accordance with Portuguese law. Any conflict or divergence of interpretation thereof shall be referred to the Portuguese court.


Privacy policy

User privacy is important to Localstar.

Localstar undertakes  to ensure confidentiality and privacy in the collection and processing of the data of its Customers and Users, fulfilling its obligations under the General Data Protection Regulation (which can be found at the following link:  having developed thisPrivacy Policy.

General scope

Localstar is  responsible for this Privacy Policy. This covers this website, as well as other websites, microsites, forms and documents that mention said policy.

Under this Privacy Policy, Localstar has  defined as:

  • Customer: any entity that acquires our services; And
  • User: any visitor to this website, as well as other websites and microsites that mention the said policy and/or subscribers to our list of electronic content (Newsletter).

Localstar  reserves the right to update or modify its Privacy Policy at any time, including in order to adapt it to legislative changes. You are therefore advised to visit this page regularly.

Consent

By using this website, you consent to the collection and use of the information.

Localstar may  at any time modify, add or delete any ofthe privacy policies of its website(www.localstarinvestimentos.pt)by updating the content of this page.

Data collected

Localstar collects data from its Customers and Users, upon submission of existing forms for this purpose, in digital and/or physical format.

Localstar is the entity responsible for the collection and processing of this data, deciding the categories of data collected, what its processing and the purposes it will give to them.

All procedures carried out in an automated and non-automated manner that allow the collection, organization, storage, modification and transfer of personal data will be considered as “processing of personal data”.

Data usage

The data collected by Localstar is intended for the process of communication with Customers and Users, processing of requests for information, statistical analysis, as well as their use for direct marketing purposes.

Localstar may use your personal data to send you any unsolicited mail related to products or commercial offers that may be of interest to you. Localstar does  not sell or trade your data.

You expressly authorize Localstar to send information about products and services that may be of interest to you using your personal data for direct marketing purposes through any communication channel, including through the use of email, telephone, SMS, MMS or other forms of automatic calling. Localstar    will not market or share its customer database with third parties.

Access to data

Localstar does not disclose to third parties any personal data of its Customers and Users without their consent, except (1) when they are group companies, or (2) where this is necessary for Localstar’s  employees, employees, suppliers or business partners to provide a product or service or perform a function on behalf of Localstar,or (3) where required or permitted by law.

Localstar will  take reasonable precautions to ensure that its employees or employees with access to personal data receive appropriate training in their proper processing, with respect to this policy and legal data protection obligations. In the event of non-compliance,  Localstar  will impose disciplinary sanctions on its employees and employees.

Where Localstar discloses your personal data, it will safeguard compliance with the Personal Data Protection Act, including by pre-empting contractual provisions to ensure that the third party uses the data received only for the specified purposes, and in accordance with the purposes described in this policy, and that it makes use of appropriate means of security in order to protect the user’s personal data from illegal or unauthorized processing as well as against accidental loss, destruction or other harmful actions.

Data storage

Localstar keeps the data of its customers and Users on its servers located in Portugal. These servers are protected and maintained in accordance with high security standards and in order to comply with applicable privacy laws.

Data storage time

The length of time the personal data of Localstar Customers and Users varies according to the purpose.

The personal data of users of our website and microsites will be kept until they remain active and are erased for the purpose of this use.

Personal data provided for the purposes of our mailing list of content will be stored until the end of its use. In this case, Customers and Users may cancel, at any time, the subscription of alerts through the cancellation option provided in the Newsletters.

Customer data and other specific data to be retained in compliance with Localstar’s legal obligations may extend for a maximum period of up to 10 years (in accordance with Article of the Corporate Income Tax Code), after which they will be deleted.

Data security

Localstar has taken the necessary technical and organisational measures to adequately protect your data from unauthorized processing and access.

Localstar makes every reasonable effort to prevent unauthorized or illegal use of your personal data and its loss, destruction or damage. However, Localstar cannot provide an absolute guarantee of Your data. Where there is a breach, loss or breach of personal data that is likely to pose a high risk to the rights and freedoms of its Customers and Users, Localstar  will:

  • Notify the control authorities within 72 hours of being aware of the incident;
  • Communicate the situation to the data subject(s) in a timely manner.

Localstar guarantees the security of your personal data through the following means: (1) use of certified encryption on all communications on the website, (2) use of password to access the website; and (3) limiting access to personal data (e.g. access only to Localstar employees or employees who need access to them for the purposes described above).

External links

Localstar’s website, microsites and social platforms may contain links to other websites and email addresses of non-Localstar  companies.

This privacy policy does not apply to these websites and email addresses.

If you access a link available on Localstar’s website, microsites and social platforms to another website and provide personal data on that website, the processing of the data will be subject to the privacy statement of that website.

Cookies

The Localstar website uses cookies in certain areas.

Cookies are files that store information on the user’s hard drive or browser, allowing websites to recognize it and know that you have visited them before.

You can configure your browser to refuse cookies, but in this case, the website or parts of it may not work properly.

Cookies are used to monitor and analyze the use of the website, allowing Localstar to  better identify and serve the User.

User rights

In accordance with the Personal Data Protection Act, you have the right to obtain information about your personal data. You have the right to know that personal data has been processed by Localstar, and may also require itto correct, supplement, block or delete the data in whole or in part in the event that it proves incomplete, incorrect or irrelevant for processing purposes.

The data update must be communicated by the user himself via the email geral@localstarinvestimentos.pt.

If you wish, at any time, to cease to be part of the Localstar database you can exercise this right by contacting us by emailing  geral@localstarinvestimentos.pt  .


Cookie Policy

Localstar’s cookie policy is designed to explain to users of our website how we use them, to ensure that they have a safe browsing experience and to demonstrate our commitment to protecting the privacy of their data. We do not market any information collected through cookies.

What are cookies and what are they used for?

Cookies are small files that are stored on your computer, tablet or smartphone when you visit our website.

Localstar uses cookies to:

  • Get to know our visitors and thus improve your browsing experience;
  • Customize the information of the web pages you visit.
  • Suggest changing the language of the site so that you have access to content in your native language.
  • Target our offer and make campaigns available according to the interests of each of our visitors.

With the help of these cookies, Localstar enhances the creation of a relationship with visitors and customers in order to improve their experience and collect data to continue to improve their navigation on the site and our products and services.

By browsing this site, you agree to the installation of these cookies in your browser. However, cookie preferences can be cleared from your browser at any time.

How to manage cookies in your browser?

Managing cookie options varies depending on the browser you are using. You can manage the cookie setting by adjusting your browser settings (see your browser’s Help option to learn how to do so).

Please note that deactivating cookies may affect the features of this website and inactivate certain features. In this sense, to ensure the proper functioning of this website, we recommend that you do not disable  cookies.

If you refuse to save cookies on your device or delete those stored on your device, you will no longer be able to benefit from a certain set of features that are required to browse the Localstar website. If you choose to disable cookies,  Localstar  will reject any responsibility for the consequences associated with an ineffective operation of our website.

Types of cookies used:

Operating Cookies:

They allow us to remember your preferences for browsing our website. So you don’t need to reconfigure and customize it every time you visit it. This type of cookies does not collect information that can be used for marketing purposes.

Performance and Analysis Cookies:

Our website uses Google Analytics, a website analytics service provided by Google. This service uses cookies to collect and analyze information about the behavior of users on the website, including IP addresses. Information collected by Google Analytics is processed to produce statistical reports on users’ browsing activities.

For more information about Google Analytics cookies, please visit: https://goo.gl/UTajdR.

Cookies related to the use of social networks:

These cookies are linked to services provided by third parties, such as the “Like” or “Share” buttons. They are used to provide you with sharing services with different social networks.

Localstar has no control over the process used by social networks to collect information regarding the navigation of users on our website and that are associated with the personal data available to them. We recommend that you review the privacy protection policies of these social networks to learn about the browsing information you may collect through these application buttons and their purposes.

You can find out more about cookies by this page: http://ec.europa.eu/ipg/basics/legal/cookies/.

If you have any questions or questions about Localstar’s Cookie  Policy, please send us an email to:  geral@localstarportugal.pt.


Consumer information

In the event of a consumer dispute, the consumer may use the following entity:

Lisbon Arbitration Centre

Rua dos Douradores, 116, 2nd – 1100-207 Lisbon

  • Tel: +351 218 807 030
  • E-mail: juridico@centroarbitragemlisboa.pt
  • Web: www.centroarbitragemlisboa.pt
  • Note: For updates and more information, see the Consumer Portal at www.consumidor.pt.